A Global Organization Providing
Knowledge-based Performance
Improvement Solutions
The Harrington Institute is an international consulting firm providing a full range of services to its clients, including Management, Technology, Education and Knowledge solutions. We have a reputation for creative thinking, outstanding professional staff and superb services to our clients. Typical services are:
- Business Process Improvement
- Capacity Building
- E-business Technology
- Knowledge Management
- Organizational Change Mgt.
- Project Management
- Six Sigma
- Total Improvement Mgt.
Global Solutions Customized to Local Requirements
CORPORATE OFFICE
16080 Camino del Cerro, #100
Los Gatos, California 95032 USA
(800) 698-4270
www.harrington-institute.com
Mission Statement
To provide global consulting and technology services to both the private and public sectors using state-of-the-art, proven methodologies designed to increase organizational performance. Our highest priority is to ensure that our clients achieve their performance improvement goals.
Scope
Our offerings include IT, education, and organizational solutions that improve the overall performance and our clients’ value, as viewed by all of its stakeholders. These offerings are provided by three divisions:
- Management Solutions Division
- Technology Solutions Division
- The Harrington Academy
Our international network of organizations service our clients in every region of the world with specially designed offerings for developing nations.
Management Solutions (Consulting) Division
The Management Solutions division of the Harrington Institute has highly-experienced, seasoned managers and consultants who can effectively translate theoretical concepts into practical applications that result in best-value solutions to an organization’s most complex problems. We help organizations design, implement and institutionalize the solution.
Typical consulting services provided:
- Activity-based Costing
- Assessments
- Balanced Scorecard
- Benchmarking
- Business Planning
- Business Process Improvement
- Capability Maturity Model
- Capacity Building
- Cultural Transformation
- Funding/Grant preparation
- ISO 9000 & 14000 Systems
- Knowledge Management
- Lean Manufacturing
- Management Development
- Organizational Restructuring
- Portfolio Program Management
- Project Financing
- Project Management
- Quality Nation Planning and Implementation
- Rewards and Recognition
- Sales and Marketing Outsourcing
- Six Sigma
- Supply Chain Management
- Supplier Relations
- Total Improvement Management
- Total Quality Management
Technology Solutions Division
The Harrington Institute Technology Solutions Division helps to assess, design, debug, evaluate and implement the following information technology solutions either within the Harrington Institute technology laboratories or at the client site.
- Automated Testing
- Business to Business (B2B)
- Business to Consumer (B2C)
- Business to Employees (B2E)
- Customer Relationship Management
- DBMS (Oracle, etc)
- E-commerce
- ERP
- Environmental Management
- Information Architecture Design
- Knowledge Management
- M-business
- MRP II
- On-line Computer-aided Training
- Problem Management
- Project Management
- Quality Reporting Systems
- SAP
- Simulation Modeling
- Supply Chain Management
The Technology Solutions Division also sells or has access to a number of software packages that they can install and implement at client’s sites. Typical products are:
Software Products
- Audit Master
- Benchmarking
- C/A5 Corporate Action System
- Calibration Recall\
- Cost of Quality
- Document Control System
- Maintenance Log Pro
- Personal Action Manager
- PMOffice (Project Management)
- Quality Manual
- Quality Planning System
- Self-Assessment Utility
- Simprocess
- Simulation Modeling
- Supplier Rating Manager
- Total Improvement Management Screen Saver
- Training Manager
The Harrington Academy
 The Harrington Academy is the training and education division of the Harrington Institute, providing both conventional and on-line training.
E-learning/distance learning is an important part of our offerings. The class curriculum is developed based upon past experiences and best practices. The classes may be customized to meet a specific client requirement.
The Harrington Academy is also the home of the Harrington Institute Knowledge Management Warehouse. The Academy is very active in research projects and knowledge-capturing activities.
Typical classes that are offered by the Harrington Academy:
- Business Process Improvement
- Capacity Building
- Change Management
- Design of Experiments
- E-business Project Management
- Knowledge Management
- Leadership Development
- Lean Manufacturing\
- Poor-Quality Cost
- Project Management
- Rewards and Recognition
- Six Sigma Black Belts
- Supply Chain Management
- Team Building
- Time Management
- Total Improvement Management
- Visioning and Planning
- Over 40 others
Why do business with the Harrington Institute?
It is our people who set us apart from our competition.
- H. J. Harrington, CEO - the guru of performance improvement with over 20 books on the subject. Past COO of a mid-size software company and principal with Ernst & Young. Past president of ASQ and IAQ. He doesn’t just get awards; awards are named after him.
- Rick Harrington, COB - successful manager of a business that was rated as one of the 50 fastest growing businesses in Central Florida. He knows what it takes to grow a successful business.
- Abdul Rahman Awl, Senior VP of International Operations - over 20 years of experience in designing, managing and evaluating successful development projects and programs in Africa, Asia and Middle East.
- Plus over fifty other professionals with strong management and technology backgrounds.
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