Paula Friedman

Senior Vice President, Strategic Development
SSM Health Care
477 North Lindbergh Blvd.
St. Louis, MO  63141
USA

One Full Day Seminar

www.ssmhc.com

As Senior Vice President, Strategic Development for SSM Health Care, Paula Friedman is responsible for strategic planning, quality, clinical decision support, satisfaction monitoring and systems improvement across the 4 states in which SSM Health Care operates.

In her 17 years at SSM, Paula has served in a variety of roles including physician-hospital organization management, strategic planning, business development, managed care contracting and operations, and performance improvement.

She served more than 6 years as a Malcolm Baldrige National Quality Award examiner and just finished her role as one of the 12 national Baldrige judges who evaluate high performing organizations on the use of the Baldrige performance excellence criteria.

Paula has a bachelor’s and master’s degree in business administration.