Revitalizing Management Systems to Meet 21st Century Reality
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1/2 Day Workshop
by
John E. (Jack) West
Noted Author, Consultant & Business Advisor
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Target Level of Audience: Advanced
Should be of interest to those needing to:
- Ensure continued relevance of their management system
- Address issues related to speed and agility
- Deal with top management concerns about the management system
Industry Sector: All
Learning Objectives and Outline
Attendees can expect to learn:
- How to get top managers to understand the value in formal management systems and use the systems to drive organizational performance.
- Determining and implementing changes to the system.
- The relationship between strategic management/planning and the formal management system.
- How to make the audit program an effective set of eyes for top managers.
- How to make the system sustainable so it can change with the times and needs of the organization.
Outline:
- Opening and introductions
- Establishment of participants’ objectives
- The nature of the issue—why do we need to change
- Relationship of the formal management system and strategic planning/management
- The strategic (quality) planning process
- External scans
- Internal scans and assessment
- Determining and implementing management system changes
- Making the audit program valuable
- Continual improvement in the new system
- Summary and closing
Exercises will be conducted at appropriate points in the workshop so that the participant’s needs are met.
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